EU, US and Canada Online Water Bottle purchase & Delivery Information

PUNC Bottles deliver to all 28 EU Countries and also to the US and Canada and most orders are dispatched within 1-2 working days of payment received, but we reserve a right to take up to 28 days for dispatch. Our online water bottle purchase system is very simple to help our customers. We use An Post and GLS Couriers depending on your area of residence and for online orders of more than 5 bottles are delivered free of charge. Online water bottle Orders of less than 5 bottles are charged a delivery and packing rate of 5.00 euro’s per delivery address. Please note tax is not included on items shipped to the US and Canada however local import duties or tax may be payable on receipt.Buy our water bottles online now.

Rest of the World

PUNC Bottles can despatch orders anywhere however for orders outside the countries listed above please contact us on info@puncbottles.com so we can calculate the carriage cost.

Vat/Tax
For orders received and delivered outside the EU we do not charge Vat so items are sold with zero rated Vat. However in certain countries further charges for customs and duties may be added at the time of delivery: this is on a country by country, individual basis and will be charged by your local Customs Office.

Problems with Delivery

If you have any problems with your order, please contact us at info@puncbottles.com or by calling 023 8869651 in Ireland or +353 (0)23 8869651 from outside Ireland during normal business hours.

If for any reason a product fails your expectations simply return it with the receipt to us for a refund or a replacement within 14 days of purchase, no questions asked. The cost of sending an unwanted item back to us is your responsibility.

Faulty or Damaged items or any discrepancies with an order must be notified to us within 48 hours of receipt by emailing info@puncbottles.com. We will endeavor to provide a replacement item for you which will be shipped free of charge on receipt of the return package from you.

PUNC Bottles protects all customer rights as laid down in the EU Distance Selling Regulations. For full details of your rights under the Distance Selling Regulations please contact your Citizens Advice Bureau or Solicitor.

These terms do not affect your statutory rights.